Privacy Policy

We collect only the information necessary to operate, maintain, and improve UniWord.

A. Account Information: When you sign in using Google Sign-In, we may receive limited information associated with your Google account, such as name, email address, profile photo (if provided by Google), and a unique account identifier. This information is used only for account access, sync features, backup and restore, and user identification inside the app.

B. Learning Data: When you use UniWord, we may store data related to your learning experience, such as saved vocabulary items, learning progress, revision history, preferences and settings, and backup or sync data linked to your account.

C. Analytics and Diagnostics Data: We use Google Analytics for Firebase and Firebase Crashlytics to understand app performance, detect technical issues, and improve user experience. This may include device model, operating system version, app version, country or general region, anonymous identifiers, feature usage statistics, crash reports, performance diagnostics, and app stability data.

We do not use analytics or diagnostics data to directly identify you.

We do not intentionally collect passwords for your Google account, payment card information through the app, personal messages or contacts, or biometric identifiers.

Google Sign-In authentication is handled by Google and related providers.

Many core features of UniWord work locally on your device.

This may include vocabulary saving and review features, OCR (text recognition from images or camera), translation tools, and various learning tools and app settings.

We do not upload your text, images, or personal learning content to our servers for these local features.

Voice Typing / Speech-to-Text: Voice typing may use on-device or network-based speech recognition, depending on your device, operating system, installed language packs, or internet connectivity. Speech recognition services may be provided by your device manufacturer or operating system provider.

UniWord may request permissions only when needed for specific features.

We may use collected information to provide login access and account features, sync or restore learning data, personalize your experience, improve app features and performance, detect crashes, bugs, abuse, or technical issues, and maintain security and reliability.

We use reasonable technical and organizational safeguards to protect your information.

Data linked to account features may be stored through trusted service providers such as Appwrite, Firebase, or related infrastructure providers.

However, no method of storage or transmission is 100% secure.

UniWord may use third-party services such as Google Sign-In, Appwrite, Google Analytics for Firebase, and Firebase Crashlytics.

These providers may process data according to their own privacy policies.

We respect your right to control your personal information. Users can request permanent deletion of their UniWord account and associated data at any time.

How to Request Deletion: Via email, send a request to support@uniword.app from the email address associated with your account. You can also submit a request through our contact form at https://www.uniword.app/support.

Processing Time: Once we receive your request, we will verify your identity and process deletion within 24 to 48 hours.

Data Removal: Upon account deletion, your personal information (name, email, and profile photo) and learning data (saved vocabulary, progress, and settings) will be permanently removed from our servers. Some anonymous analytics data may remain for a limited period, but it will not be linked to you personally.

UniWord is intended for users aged 13+.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us.

Depending on your location, you may have rights regarding your personal data, including rights to access your data, correct your data, request deletion, and restrict certain processing.

To make a request, contact support@uniword.app.

UniWord may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices.

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above.

Your continued use of UniWord after updates become effective means you accept the revised policy.

If you have any questions, privacy requests, or support needs, contact us:

Developer: Multi_Software

Email: support@uniword.app